How Volkert Cut Fleet Risk Without Losing Driver Trust
National Safety Council Case Study
What You Will Find Inside
© 2026 IntelliShift all rights reserved
Volkert, Inc. tripled in size in under a decade, and its collision rate grew right along with it. Instead of forcing cameras on 900 drivers, the safety team asked them what they needed first, then had IntelliShift build the cameras to match. Their incident rate is now falling even as miles driven climb.
Read the full report from the National Safety Council: “Safety
Culture Transformation Nets Clear Results for Volkert, Inc.”
760
vehicles across 22 states
900+
authorized drivers
14M+
miles driven a year
2 mo.
ahead of install schedule
The National Safety Council walked through Volkert's rollout start to finish, including the parts that did not go according to plan.
How they earned driver buy-in
Volkert held town hall meetings at job sites before a single decision was final. Drivers said they did not want driver-facing cameras, so the program was built around that.
What they looked for in a vendor
The full RFP criteria, including why Volkert insisted on one partner for hardware, software, and installation instead of four, and why IntelliShift won the bid.
The driver scorecard, in detail
The behaviors Volkert scores, the point values behind its incentive program, and the escalation path for high-risk drivers.
The results, charted
Driver scores after Volkert tightened its scoring parameters, plus incident rate against total miles driven from 2023 to 2025.
How video changed claims
Two real incidents, one at fault and one not, and how footage shortened the path to resolution in both.
A driver memo you can borrow
The appendix includes the communication Volkert sent its drivers to introduce cameras. Adapt it for your own rollout.
Volkert, Inc.
Civil engineering, founded 1925. Employee-owned since 1975.
- IndustryCivil engineering
- Fleet760 vehicles, mostly light-duty pickups
- Drivers900+ authorized
- Footprint70 offices, 22 states
- Annual mileage14+ million miles
- Vehicle roleMobile offices on active job sites
- Telematics providerIntelliShift
Volkert put cameras in 760 trucks. As of this report, not one current employee had named them as a reason for poor job satisfaction.
From the National Safety Council's case study on Volkert, Inc.
Three Things Volkert Did Differently
If a camera rollout is on your roadmap, these are the moves the report keeps coming back to.
How they earned driver buy-in
Leaders gathered concerns before locking decisions, then acted on what they heard. Privacy was the top concern, so IntelliShift redesigned its camera housing for Volkert: the units can't record inside the cab, and they don't capture audio.
ASK FIRST
One partner, one data set
Three OEM telematics systems meant three versions of the truth and no fair way to score a driver. Volkert moved to a single standardized platform, IntelliShift, so every driver is measured the same way.
CONSOLIDATE
Carrots, not just sticks
The old system only showed up in a truck after a crash, as punishment. The new program pays out points for clean records, safety training, and good catch reports, with prizes and a monthly raffle.
REWARD
Thinking Through a Rollout of Your Own?
Volkert needed cameras that physically could not record inside the cab, so we built them that way. Tell us what is standing between your fleet and a program drivers trust.
This case study was researched and written by Sergey Sinelnikov, MPH, and Jay Vietas, PhD, CIH, CSP, of the National Safety Council, in partnership with Captive Resources. ©2026 National Safety Council. IntelliShift is the telematics provider featured in the report and is hosting this download on NSC's behalf.
Curious what the cameras actually do?
Volkert runs IntelliShift road-facing cameras with a driver scorecard. Our AI Dash Cams add on-device event detection and built-in coaching workflows, in the same platform as GPS tracking, maintenance, and compliance.
